Terms and Conditions

REFUNDS 

Because you don't always get it right first time. At MarkBridge Jewellers we are solely committed to make the decision process as easy as possible and we are here to help you if you encounter any problems or have any questions.

All products sold by MarkBridge Jewellers are crafted to meet the highest industry standards. You can shop with 100% confidence and we guarantee full satisfaction with all of our products.

If for any reason you are not satisfied with your online purchase, you can exchange without hassle within thirty days of the original purchase date. Please note: to be eligible for an exchange, items must be in their original condition and packaging with all documents provided. Our thirty day exchange policy grants you the time to ensure you have no doubt found the perfect piece of jewellery.

WARRANTY 

MarkBridge covers the cost of reasonable repairs for the first six months after purchase. Signs of improper care or damaged as a result from something other than normal wear, will be repaired at a cost. A quote of the cost to repair can be given prior to the repair. Customers will be required to cover return shipping costs. After 6 months, the repair will be at a cost.

We do not take any responsibility for repairs undertaken by other jewellers and this warranty will be void once a repair is undertaken by another jeweller.

SIZING 

Ring sizes are based on Australian Standard sizing.

When buying online, there are many factors that could change your ring size, such as style, metal, width, gemstones etc. We advise getting your finger sized from a trusted jeweller prior to purchasing online.

We want to ensure your ring fits perfectly, therefore we offer free ring re-size (up or down 2 sizes) on any full price ring purchased from MarkBridge Jewellers.

PAYMENT

All payments on mbjewellery.com are processed via our secure payment gateway. If preferred, payments may also be made via PayPal, ZIP and AfterPay.

YOUR INFORMATION

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at mark@mbjewellery.com

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

TERMS OF SERVICE 

a. General

i. This website and its contents (“website”) is owned and operated by MarkBridge Jewellers Pty Ltd [A.B.N. 41 605 966 210] (“MarkBridge Jewellers”). By accessing or using the website or by purchasing goods via this website, you agree to accept and comply with these Terms and Conditions.

ii. These Terms and Conditions apply to goods and services purchased through any MarkBridge Jewellers store as well as govern the use of this website

iii. MarkBridge Jewellers reserves the right to amend these Terms and Conditions at any time without notice.

b. Applicable Law

i. These Terms and Conditions are governed by and to be construed in accordance with the laws of New South Wales. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia. In the event that any provision of the Terms and Conditions is held to be invalid, illegal or unenforceable, that provision must to the extent of the invalidity, illegality or unenforceability be ignored and all the other provisions of the Terms and Conditions will remain in full force and effect.

ii. MarkBridge Jewellers makes no representation that the content of the website complies with the laws of any country outside Australia.

iii. All rights not expressly granted herein are reserved.

c. Links to 3rd Party websites

i. MarkBridge Jewellers assumes no responsibility and accepts no liability for the terms and condition or content of third party web sites that may be linked to or accessed from the website. Except as MarkBridge Jewellers may specifically direct otherwise, MarkBridge does not authorise the content of those third party web sites. The website may also contain third party advertisements which contain embedded hyperlinks to websites operated by third parties. The placement of third party advertisements on this website does not necessarily constitute the recommendation or endorsement of MarkBridge Jewellers for such goods or services.

ii. Third party advertisers or content providers are solely responsible to you for any representations or offers made by them, and for any goods or services which you agree to purchase from those third parties.

d. Internet Security.

i. Any access to the internet can expose you to the risk of computer viruses, malicious computer code and other forms of interference and you acknowledge that you will adopt your own safeguards to ensure that you minimise your risk of damage to your computer, systems or data.

ii. We do not warranty that use of this website will not expose you to risks of this nature.

e. Competitions and Promotions

i. Certain parts of the website may contain competitions or promotions from MarkBridge Jewellers or third parties. The terms and conditions for those competitions and promotions will be specified on the relevant part of the website from time to time. By entering or participating in the relevant competition or promotion you agree to be bound by the relevant terms and conditions. Notwithstanding any specific terms and conditions, MarkBridge Jewellers specifically retains the right, at any time and without notice, to remove, alter or add to competitions or promotions on the website without any liability to you.

f. Disclaimer and liability

i. This website is provided on an “as is” basis. MarkBridge Jewellers has used its best endeavours to ensure that the information contained on and accessed through the website is correct and current at the time of publication.

ii. MarkBridge Jewellers does not accept any liability for our failure to comply with any of these terms and conditions due to circumstances that are beyond our reasonable control.

iii. To the fullest extent permissible by law, MarkBridge Jewellers, its affiliated companies and their respective directors, officers, employees, agents and contractors:

1. Do not make any representation, warranty or endorsement of any kind, express or implied, as to the operation of the website, your access to the website or results of your access, or the information, content, materials or products on the website; and

2. Do not warrant that the functions on the website will be uninterrupted or error-free, that any defects will be corrected or that the server which stores and transmits content to you is free of viruses or other harmful components.

iv. Subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, under no circumstances (including but not limited to any act or omission on the part of MarkBridge Jewellers, its affiliated companies or their respective directors, employees, agents and contractors) will MarkBridge Jewellers, its affiliated companies or their respective directors, officers, employees, agents or contractors accept liability for any indirect, incidental, special and/or consequential damages or loss of profits resulting from any use or access, or any inability to use or access the website.

g. Indemnity

i. You agree to indemnify and keep indemnified MarkBridge Jewellers, its affiliated companies and their directors, officers, employees, agents and contractors (“those indemnified”) in respect of any claim, liability, loss, damage, cost (including legal cost) or expense which those indemnified may suffer or incur as a direct or indirect result of your willfull or negligent act or omission with respect to your use of the website (or any part of it) or the violation of these Terms and Conditions by you, or the infringement by you, of any intellectual property or other right of any person or entity.

h. Intellectual Property & Restrictions On Use Of Content

i. The website is subject to copyright under Australian law and, under international treaties, and the laws of many other countries. The website contains trademarks, intellectual property and copyright protected works which is owned by MarkBridge Jewellers, and third parties. Except for the direct purpose of viewing, accessing or interacting with the website for your own personal use or as otherwise indicated on the website or these Terms and Conditions, you must not copy, reproduce, communicate to the public, adapt, print, display, publish, transfer, distribute, store or create derivatives of any of the contents of the website, or incorporate any part of the website into another website without express consent.

i. Ownership of Submissions

i Any submission made on this website by way of email, image, comment, feedback or similar information automatically becomes the property of MarkBridge Jewellers and you agree to assign all intellectual property rights in the submissions to us at no charge and agree that we are under no obligation to keep such submissions confidential other than your private information which will be handled as per the privacy policy contained in these Terms and Conditions.

ii. You further warrant that the content of any submission made will not infringe the intellectual property of any third party.

iii. We reserve the right to store any submission made and will do so if there is any legal requirement to do so.

j. Termination and Cancellation

i. MarkBridge Jewellers reserves the right in its sole discretion to revise the content of, amend links from, or withdraw access to the website, at any time without notice. Any amendments to these Terms and Conditions placed on this website will come into effect immediately and your continued use of the website will constitute agreement to the new Terms and Conditions as amended. Without limiting the operation of any other Terms and Conditions herein, MarkBridge Jewellers will not be held liable for loss or damage arising from the exercising of these rights. Any indemnities given by you and limitations on MarkBridge Jewellers liability will survive such termination or cancellation.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, simply contact us at mark@mbjewellery.com or mail

Markbridge Jewellers
Shop 1, 15 Bungan Street, Mona Vale NSW  
Sydney, Australia 2103